Highfield Primary School

Consideration Aspiration Responsibility Enjoyment

Bridgenorth Avenue, Urmston, Manchester, M41 9PA


0161 748 6096



                                                                   Safeguarding Information for visitors and volunteers

 (Please also look at the tab 'Keeping your child safe' under the heading Key Information)


We all have a duty to safeguard and promote the welfare of children, and at Highfield Primary school we take this responsibility seriously.


If you have a concern about a child you should talk to the class teacher. If you feel that a child may be at risk of harm you should inform:

Designated Safeguarding Lead: Mrs L Robertson, Headteacher

Designated Safeguarding Lead: Mrs C Brown, Deputy Headteacher


Harm to a child is identified in 4 ways:

Physical harm – when a child is deliberately hurt or injured

Sexual harm when a child is influenced or forced to take part in a sexual act or made to look at inappropriate images

Emotional harm – when a child is made to feel frightened, worthless or unloved or being encouraged to support extremist ideas that are a part of terrorist ideology

Neglect – when a child’s needs are not being met, e.g. poor diet, poor hygiene, being left alone, not attending appointments


You must inform the Designated Safeguarding Lead if you become concerned about:

  • Something a child says
  • Marks or bruising on a child
  • Unusual behaviour or changes in a child’s behaviour


Sometimes a child may disclose information to you. If this happens then the following action must be taken:

  • React calmly. 
  • Do not discuss your concerns with the child, do not prompt or ask leading questions and do not carry out an investigation.
  • Do not promise confidentiality, explain to the child that you will need to share the information with the Headteacher if you are worried about their safety.


If you are unable to locate the Designated Safeguarding Leads, ask a member of the school office staff to find them and to ask them to speak with you immediately about a confidential and urgent matter.

For further guidance, the school’s child protection policy can be found on ‘policies’ tab in the non-curriculum policies.


If you have a concern about a member of staff, a child’s parent, carer or a volunteer you should report immediately to the Headteacher. If a concern is about the Headteacher you should pass this information to the Chair of the Governing Body. Alternatively, you can contact the Local Authority Designated Officer on 0161 912 5024.


Fire evacuation

The fire alarm is a long continuous bell. Please leave the school building via the nearest exit and assemble on the school field near to Reception outdoor area. Visitors waiting in the reception area should exit and assemble on Bridgenorth Avenue.


Mobile phones

All phones must be on silent or switched off whilst in school. Phones must not be used to take photographs of children or activities. Phones may only be used in the staffroom or in the office when/where there are no children present.


At Highfield Primary School we strive to safeguard and promote the welfare of all of our children.


Thank you for helping to keep Highfield Primary School safe.


Please click on the link to read our Safeguarding Policy    Highfield Primary School Safeguarding Policy

Further information can be found on Trafford's Safeguarding Children Board website TSCB


Trafford’s 'Operation Encompass'

Our school is part of a project, which is run between Trafford Local Authority, schools and Greater Manchester Police. The project is called Operation Encompass and has been designed to provide early reporting of any domestic abuse incidents that occur outside school, which might have an impact on a child in school. This is communicated through a secure email to school following an incident.

 The project ensures that at least one member of the school staff, known as the Key Adult, is available to liaise with children's services and the police and to use the information that has been shared, in confidence.

 In this way, we aim to support each child who has been involved in, or witnessed, a domestic abuse incident.

The Key Adult /s at Highfield Primary School are the Headteacher and Deputy Headteacher.

 If they receive an Encompass notification they will make sure that a person the child trusts is available to help - if the child needs this. Most of the time this support is silent; keeping a careful eye on him or her and making sure the child has a calm school day. The confidential information is ordinarily not shared with all staff, just an agreement on how to help, if needed.

 All schools have a duty to share any information with other organisations if they feel a child is at risk of being hurt. The Key Adult may contact other organisations.

The sharing of information from the police allows the school to be ready to help your child straight away, and it means that parents are aware that the Key Adult knows that something has happened. Parents can come and talk to our Key Adult. The Key Adult can point you towards other people that can help.

This new initiative will contribute to our current safeguarding procedures at Highfield, to enable us to protect and support children’s well-being.

Our aim is to support children and their families.

                                                                      Consideration, Aspiration, Responsibility, Enjoyment

Contact Us

Bridgenorth Avenue, Urmston, Manchester, M41 9PA

0161 748 6096